DialRapid’s medical virtual receptionists are trained and versed in medical terminology with experience providing outstanding experiences for the patients of medical offices in all corners of the USA and in between. Hundreds of physicians are seeing the need for a virtual receptionist to improve credibility and marketability. Patients rely more on professionals that give them the best quality service. Patients choose physicians that can help them get medical attention as well as attend to their questions and needs in a 24/7 basis. A virtual receptionist is the perfect avenue for physicians to fill up that need for patients.

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Simple & Smart

Although feature-intensive, the services of DialRapid is very simple and user-friendly. Whether or not the users are tech-savvy, they will have no hassle in using the system. Healthcare providers of all categories can easily access it and benefit from it.

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Live operators

Our live professionals can make strong first impressions, that simplify medical office customer service needs by skillfully handling incoming calls at a reduced cost in comparison to hiring a full-time employee.

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Works with your EMR/PM

From the initial phone call, DialRapid receptionist work with a medical practice’s existing patient software to capture the information into your system in near real time.

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Zero Absenteeism

we pride ourselves on our commitment to unwavering service continuity. With our robust backup and staffing strategies, we ensure that there’s always a skilled professional ready to step in, guaranteeing your operations never face disruptions. Experience seamless service, every day, because we believe in delivering excellence without exceptions.

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Appointment Scheduling and Reminder

Time is money, for service providers, an open appointment slot is lost revenue. A 24/7 appointment secretary can make the most of your availability. Reminder calls can be made 1-2 days prior to the scheduled appointment, saving you the frustration of no shows. Cancellations can be immediately rebooked, helping your office to run more efficiently.

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