We certainly can! Our virtual receptionists are happy to place calls to relay information or confirm appointments on your behalf.
 
These minutes are simply charged on pay-per-minutes basis.

Yes, we will share the list of insurance companies that are accepted by your medical practice.

Our virtual receptionists will answer your calls with your personalized greeting. Greetings typically include “Good Morning/Good Afternoon” or Thank you for calling,” your company name, the name of the receptionist, and an offer of assistance such as “How may I help you?” However, they are completely customizable to fit your business.

Patients will hear an actual human voice on the line right away when they call.

DialRapid has U.S. based and off-site operator/receptionist. All of them speak clearly and professionally, and have neutral accents!

We only assign dedicated agent to your practice. They are not shared to ensure HIPAA compliance.

Yes! We simply forward your current number to the one we will use for you, which can be done on a part-time basis, full-time basis or on a daily basis.

We provide you an assigned phone number with your local area code*.
 
You have 3 options:
 
1. You can either forward your calls to this number using your existing phone provider.
 
2. You can publish this assigned phone number on your website, marketing materials, etc. (but note, we retain ownership of this number, and cannot port it out to you in the future).
 
3. If you don’t already have a phone number for your business, we highly recommend purchasing an affordable phone number from a provider like Phone.com. You can forward this number to us, and publish this phone number on your website, marketing materials, etc.
 
*some area codes not available

There are no hidden costs to using DialRapid. However, we also offer additional value added services that you may opt to use such as our automated reminder service, email response mangement.

Yes you can upgrade your subscription plan from Free to Paid anytime.

Yes, you may cancel your subscription anytime.