Find answers to commonly asked questions about DialRapid and how you can leverage the virtual receptionist services to enhance patient-care, boost productivity and profitability.

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Phone Number

Will I be able to keep my current phone number?

Yes! We simply forward your current number to the one we will use for you, which can be done on a part-time basis, full-time basis or on a daily basis.

Do I need my own phone number, or do you provide me one?

We provide you an assigned phone number with your local area code*.
 
You have 3 options:
 
1. You can either forward your calls to this number using your existing phone provider.
 
2. You can publish this assigned phone number on your website, marketing materials, etc. (but note, we retain ownership of this number, and cannot port it out to you in the future).
 
3. If you don’t already have a phone number for your business, we highly recommend purchasing an affordable phone number from a provider like Phone.com. You can forward this number to us, and publish this phone number on your website, marketing materials, etc.
 
*some area codes not available

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