Product Features

We know medical lingo. Our receptionists are trained and versed in medical terminology.

We understand that doctors communicate with their patient and colleagues constantly. This is why our receptionists are trained on basic medical lingo to make sure that our calls are professional and are also efficient, to save you money. From carrying confident conversations about the patient’s chief complaint, knowing what progress notes are, answering which insurance companies are accepted, and knowing basic medical abbreviations such as V/S, US, Ref, PE and Rx — you can count on our trusty receptionists to speak positively and knowledgeably to your patients.

HIPAA compliant

We have a HIPPA compliant message delivery system in place, so businesses in the healthcare industry can feel secure in selecting them for phone services and support.

Appointment Scheduling

DialRapid is one of the only virtual receptionist service providers that offer 24/7/365 lead qualification and appointment scheduling.

Works with your EMR

From the initial phone call, DialRapid services work with a medical practice’s existing patient software to cpature the information into your system in near real time.

Email Response

Quick, accurate, and courteous email response handling will impress current clients and aid in customer satisfaction, giving you the competitive edge.

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GIVE IT A TRY! We are so confident you’ll love our service, we’ll give you a 21-day money-back guarantee!

Client Testimonials

I really like this service for it’s preciseness and scalability. They keep thinking about my practice even when I’m not.
DialRapid’s dedicated virtual receptionist has increased my productivity by 500%!. It’s a whole new transformation.
This is the best Live Answering Service I have ever used. It’s ability to customize call routing as per my needs, beats the rest by miles.